Effective Date: March 2022
At Cutting Edge eLearning Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store your data when you visit our website, purchase our courses, or use our services. It also explains your rights under applicable data protection laws, including the GDPR for users in the European Union.
1. Information We Collect
We collect and process different types of information depending on how you use our services:
- Personal Information: When you create an account, purchase a course, or contact us, we may collect information such as your name, email address, payment information, and any other details required to provide our services.
- Usage Information: We may collect information about how you access and use our website, including IP address, browser type, device information, and interaction data, through cookies and other tracking technologies.
- Course Performance and Engagement: For users enrolled in our courses, we may track course completion, assessments, and feedback to improve our offerings and assess training effectiveness.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To create your account, process payments, deliver course content, and offer customer support.
- To Improve Our Website and Services: To analyze usage patterns, improve our content, and enhance user experience.
- To Communicate with You: To send transactional emails, updates, promotional content (if opted-in), and other information relevant to our services.
- To Comply with Legal Obligations: We may process your information as required by applicable law, such as tax and accounting regulations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide a seamless experience and understand usage patterns. You can control your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party service providers, such as payment processors and email platforms, to facilitate our services.
- Legal Requirements: If required by law or to protect our rights, property, or safety, we may disclose information to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell or rent your personal information to third parties.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. If you delete your account, we will delete your personal information, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights Under GDPR
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You have the right to request corrections to inaccurate or incomplete personal data.
- Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data under certain conditions.
- Right to Restrict Processing: You may request that we limit the processing of your personal data.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data under certain conditions, including for direct marketing.
- Right to Withdraw Consent: If you provided consent to process your personal data, you have the right to withdraw it at any time.
To exercise these rights, please contact us at support@elearningsolutions.info. We may need to verify your identity before processing your request.
7. Security Measures
We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, no online platform can guarantee complete security, so please take steps to protect your account credentials.
8. Children’s Privacy
Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children. If we become aware of any data collected from children under 16, we will take steps to delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for their practices. Please review the privacy policies of those websites before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date. Continued use of our services after any changes constitute acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, your personal data, or how we handle it, please contact us at:
Cutting Edge eLearning Solutions
Email: support@elearningsolutions.info
Website: elearningsolutions.info